Privacy Policy

Terms of use of the website and Data Privacy Policy

This website is owned by Mily Technologies d.o.o.. The use of this website is subject to the General terms of use of the website. Please familiarize yourself with the terms and conditions of use since it shall be considered that you have read and accepted them if you use the website. If you do not accept the General terms of use of the website, please do not use the website.

Who is Mily Technologies d.o.o.

Mily Technologies is a startup that provides software products and services for the optimization of last-mile delivery processes.

Content of the website

This website and its parts have an informational purpose. The website owner does not guarantee the accuracy, applicability, and completeness of the information and shall not be held responsible for any errors or omissions concerning above mentioned information. Mily Technologies d.o.o. may change the content of this website at any time without prior notice.

Data Privacy Policy

Mily Technologies d.o.o. respects the privacy of each website visitor. Since we collect certain information about visitors through this website, please familiarize yourself with our terms of use and the way we process that information.

The Data Privacy Policy describes how the website uses the personal data of visitors. By providing your personal information and accepting the Privacy Policy, you confirm that you agree that your data is used in the manner described in this Policy. If the Privacy Policy changes, we will publish the amended text of the Policy on this page. By continuously using this website, and providing your information by filling out the contact form available on the website, you confirm that you agree with the changes to the Policy.

The website requires your personal data if you wish to use one of our services or contact us; thus, you arbitrarily fill in the appropriate form available on the website. We only ask for the information that we deem necessary  to fulfill your request better.

The data we automatically collect when you visit the website is as follows:

  • Domain and IP address;
  • The type of browser and operating system used to access our website;
  • Access time and length of visit;
  • The pages you visit;
  • If you visited our website from another website, the address of that website.

When submitting your request through an adequate form available on the website by which you arbitrarily send us your request, we record your personal data as follows:

  • Name
  • Email address (to which we will send you a reply)
  • Company name
  • Position
  • Phone number

We use the data we collect for the following:

  • Statistical analysis to improve our website
  • Statistical analysis to improve our services
  • To reply to your request (for software demonstration or contact) via a form available on the website.

You are responsible for the accuracy of all personal information you provide to us. We will make reasonable efforts to maintain the accuracy and integrity of the personal information obtained and update it as necessary.

Security of collected information

Mily Technologies d.o.o. takes special care that the collected information about visitors is safe and protected from loss, alteration, unauthorized access, and any kind of misuse. Although no security measures can guarantee that the collected information will be 100% protected, Mily Technologies d.o.o. constantly improves all security measures to protect your personal data, at all times, with its controlled processes and high responsibility.

Links may lead from our website to other websites. We are not responsible for the data protection policies or procedures, nor the content on these websites.

Access to personal data

Mily Technologies d.o.o. will not sell, trade, rent or give your personal information to a third party unless necessary to provide the services.

Mily Technologies d.o.o. may disclose personal information of visitors to subcontractors, attorneys, accountants, commercial banks, and other third parties, such as cloud services, hosting services, infrastructure, and support; any other recipient, in case of a legal obligation or an obligation based on a court decision; any other recipient when reasonably necessary (e.g., in case of danger to life, to protect the personal safety of our users or the public, to protect our rights and property of our website).

All data recipients are obliged to take appropriate technical, organizational, and personnel measures to protect your personal data and your rights. You can view individual privacy policies on the websites of these subcontractors.

If you want to find out in detail how Mily Technologies d.o.o. processes your data or want us to change or delete your personal data, contact us with the title “GDPR” at info@milytech.com.

If you think Mily Technologies d.o.o. collects and processes data in an unauthorized manner, you can contact the Commissioner for Information of Public Importance and Personal Data Protection.

Transfer of personal data to other countries

Personal data may be transferred without any safeguards required to third countries when transferred to EU countries, countries party to Convention 108, and countries identified by the EU as providing an adequate level of protection.

If personal data is transferred to a country not covered by the description above, Mily Technologies d.o.o. will apply appropriate safeguards.

Storage of personal data

All information we hold is stored on our secure servers (which we own or license from appropriate third parties).

Retention period

Mily Technologies d.o.o. retains the data as long as it is necessary to provide the services or longer when and to the extent permitted by law. We also reserve the right to retain your data required to comply with our legal obligations, resolve disputes, maintain proper business records and enforce our contracts.

Cookie policy

By using our website, you agree that we may store and access cookies and IP addresses, use other methods to collect information about the website’s use, and improve your online experience. In accordance with the regulation in force, all websites that are active throughout certain parts of the EU must obtain consent to use or store cookies (or similar technologies) on your computers or mobile devices. This cookie policy provides you with clear and relevant information about the cookies we use and the reasons for using them.

Your consent

By continuing to use our website, you agree that we may place cookies on your computer to analyze the way you use our website. Please read this Cookie Policy carefully to find detailed information about the data we collect when you use this website. If you do not wish to accept cookies regarding your use of this website, please do not use the website.

What is a cookie?

Cookies are small files that are placed on your computer through websites you visit or certain emails that you open. Their use is widespread so that websites can function properly and so that their owners can obtain business and marketing information.

Mily Technologies d.o.o. uses cookies with the primary goal of providing you with a better user experience on our website. The cookies we use are for:

  • Normal operating of the website
  • Remembering your settings during and between visits
  • Improving website speed
  • Improving the user experience on our website
  • More efficient marketing

The cookies we use are NOT used for:

  • Collection of personal and sensitive data (without your permission)
  • Forwarding data to advertising networks
  • Transfer of personal data to third parties

By accessing our website, you agree that this Cookie Policy applies whenever you access the website, regardless of the device you use.

What personal information do cookies collect?

In general, a cookie contains a text string that contains information about the browser. It is not necessary for the cookie to recognize where you are from, it just needs to remember your browser.

Can I withdraw my consent?

Once you have given us your consent regarding the use of cookies, a cookie that remembers this setting for the next time will be stored on your computer or device. This expires after a certain time. If you wish to withdraw your consent at any time, you will need to delete cookies via the settings in the internet browser. Please note that this will affect the functionality of this and other websites you visit. If you want the websites you visit to continue to look and function the way you are used to, do not turn off cookies. If you are concerned about your privacy, instead of turning off cookies, we recommend you use anti-spyware software that automatically deletes cookies that are considered invasive.

When do we use cookies?

Tracking

Cookies are used to collect statistics on how users use our website. For example, to gain insight into how visitors use the website to improve it in terms of its usability.

Analytics

To make our website easy to use and up to date, we use the Google Analytics web analytics service to understand how visitors use our website. The information we collect is anonymous and used solely for statistical purposes.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are small text files that are transferred to your computer to help analyze how visitors use a website. Information about your use of our website (including your IP address) generated by cookies is transmitted and stored by Google on servers in the United States. Google will use this information on our behalf to evaluate your use of this website, compile reports on the activities of visitors of this website, and provide us with other services relating to your use of this website.

The IP address that your browser transmits within Google Analytics will not be associated with any other data held by Google.

By using this website, you agree that Google will process all data you have collected, and the method of processing the data.

You can find more information about Google-relevant terms and data protection at the following links: www.google.com/analytics/terms https://policies.google.com/privacy or www.google.com/policies.

Changes to Privacy Policy

All changes to the Privacy Policy will be noted here so that visitors to our website always know what information we collect, how we use it, and under what circumstances we share it with a third party.

PLEASE NOTE that this Terms of use of the website and Data Privacy Policy have originally been drafted in the Serbian language, that this English language version represents its translation, and thus in case of any discrepancies, the Serbian version shall prevail.